Automation · Case study
AI Email Assistant with Human Approval
Two n8n workflows that turn emails into summaries and AI-drafted replies — then wait for a person to approve before anything is sent.
- Category
- Automation
- 0emails sent without a human approving them first
How the system works
- 01The email’s HTML is converted to clean Markdown
- 02AI summarises the email; the summary is saved to Airtable and sent to Telegram
- 03AI drafts a reply
- 04The draft is emailed for approval using “send and wait for response”
- 05A Switch checks the decision and only approved replies are sent
Inside the build
-
Summarise → log → draft → approve → send
-
AI agent drafting variant with approval gate
The service behind this result
Workflow Automation & Lead Nurturing
I map your customer journey and build the workflows behind it: multi-step nurture sequences, stage-based triggers, internal task assignment and re-engagement campaigns for leads that went quiet.
What this kind of build typically includes
- Customer-journey map and automation plan
- Multi-channel nurture sequences (SMS, email, WhatsApp, voicemail drops)
- Stage-change triggers and team task automation
- Dormant-lead reactivation campaigns